We’ve been back in the office for a while now, and things have been going pretty well! We’ve been able to get retail and wholesale orders processed and sent out for our customers, and are continuing to look forward and develop future product ranges. We’ve got some really exciting stuff lined up that we can’t wait to show you!
There have been a few things that we’ve had to change that we’d just thought we’d update on…
We’re currently operating on skeleton staff; Gosia is with us 2 days a week and Alex is here to oversee everything, and we have got a familiar face back - Frankie! She’s going to be helping out with what she knows best, designing fabulous new things for you!
We have streamlined our order process, so here are two things to bear in mind while ordering -
- We’re only accepting online orders. We have added new features to the wholesale website to make it simpler for you to add your favourite products to the cart and check out as easy as possible. Please avoid calling or emailing with your order.
- We are no longer packaging products on our Extreme Largeness/ LUNA branded cards. We’re happy to send out our cards with your order for you to package, let us know in the notes during checkout and we’ll pop some in the parcel (while stocks last)
We will be providing the same great service that you expect of us with this streamlined process, please give us a shout if you have any queries at all!